Cancellation and Return Policy

We value your interest in our online overtone singing course and strive to provide a fulfilling and enriching learning experience. Below, we outline our cancellation and return policy for the course to ensure clarity and transparency.

1. Course Overview

• Course Duration: 2 months.

• Includes: Permanent access to pre-recorded video content and 4 live interactive sessions.

2. Cancellation Policy

Before Course Start Date

• If you cancel your enrollment 7 days or more before the course start date, you will receive a full refund of your payment.

• Cancellations made within 6 days or less before the course start date are eligible for a 50% refund, as administrative and preparation costs will have been incurred.

After Course Start Date

• Cancellations are not eligible for a refund once the course has started, as access to permanent video content is immediately granted and live session schedules are finalized.

3. Refund Policy

Refunds will be processed within 7-10 business days of your request, using the original payment method.

• Full Refund: Available for cancellations 7+ days before the course start date.

• Partial Refund: Available for cancellations 6 days or fewer before the course start date.

• No Refunds: After the course begins, or for missed live sessions.

4. Rescheduling or Missed Live Sessions

• We encourage participants to attend all 5 live sessions as scheduled to maximize their learning experience.

• If you miss a live session, you will receive a recording of the session, but refunds or rescheduling for live interactions are not offered.

5. Exceptional Circumstances

We understand that unforeseen events can occur. For exceptional situations (e.g., medical emergencies), please contact us at [email address or contact form link]. While refunds are not guaranteed, we will review requests on a case-by-case basis and may offer course credits for future sessions.

6. How to Cancel

To request a cancellation, please email us at [email address] with the following details:

1. Your name.

2. Course name.

3. Reason for cancellation.

Our support team will respond within 5 business days with confirmation and next steps.

By enrolling in the course, you agree to the terms outlined in this Cancellation and Return Policy. If you have any questions, feel free to contact us at [support email] or visit our [FAQ page link].

We look forward to guiding you on your overtone singing journey!